Features
Everything Your Team Needs to Call, Record, and Analyze
Softphone Plus combines SIP calling, call recording, real-time analytics, agent management, and encryption into one cloud softphone — works with any SIP server or PBX you already have, no add-ons, no complexity.
Built-In VoIP Call Recording Software
Automatically record every call. No add-ons, no extra fees. Enable per-account, download anytime from your dashboard.
Learn moreReal-Time VoIP Call Analytics Dashboard
Monitor call volume, agent performance, and team productivity in real-time. Rich charts, exportable reports, and configurable date ranges.
Learn moreCall Center Agent Management Software
Create agent accounts, assign roles, track attendance, and manage your entire team from a single dashboard.
Learn moreScreen Recording for Call Centers — Capture Every Interaction
Automatically record your agent's screen during every call. Synced with audio for complete context — review exactly what happened, not just what was said.
Learn more9 Built-In Reports for Call Centers and Sales Teams
From call volume breakdowns to agent occupancy and attendance — every report your team needs is built into the dashboard. No third-party tools, no exports to wrestle with.
Learn moreCloud SIP Softphone — Crystal-Clear VoIP Calls
Connect to any SIP server or PBX. Full codec support, auto-provisioning, and call management — works with the SIP infrastructure you already have.
Learn moreEncrypted VoIP Calls with SRTP
Protect sensitive conversations with industry-standard SRTP encryption. Enable per account, enforced at the protocol level.
Learn moreWhy Businesses Choose Softphone Plus
One platform replaces your PBX, recording add-on, analytics tool, and agent management software.
All-in-one platform
Stop paying for 4 separate tools. Calling, recording, analytics, and team management are built into every seat.
Simple, predictable pricing
Starting at $6/seat/month. Call and screen recording on every plan. No per-minute fees, no device limits.
Operational in minutes
No software to install for your team. No IT team required. Create accounts, connect to your SIP server or PBX, and start calling.
Ready to upgrade your
team's softphone experience?
Set up your team in minutes. 14-day free trial — no credit card required.